dhcp服务器响应超时,DHCP用户无法上线的常见故障处理

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执行display dhcp-access statistics packet命令查看产品DHCPACC组件是否收到报文。 display dhcp-access statistics packet

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Received Packets

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Received from Clients : 8

Discover Packets : 0

Request Packets : 3

BootP Request : 0

Select Request : 0

Reboot Request : 0

Renew Request : 0

Rebind Request : 0

Decline Packets : 0

Release Packets : 2

Inform Packets : 0

Received from Servers : 6

Offer Packets : 3

Ack Packets : 3

Nak Packets : 0

Forcerenew Packets : 0

Received Invalid Packets

Discover Packets Forbidden by ACL : 0

Request Packets Forbidden by ACL : 0

Client Packet Check Error

Option Error : 0

Hops Error : 0

Htype Error : 0

Length Error : 0

MC Error : 0

NULL MAC : 0

Sname Error : 0

BootFile Error : 0

Server Packet Check Error

Option Error : 0

Access Limit : 0

Invalid Server IP In Offer : 0

Invalid Server IP In Nak : 0

Invalid Server IP In NakNew : 0

Htype Error : 0

Length Error : 0

MC Error : 0

Sname Error : 0

BootFile Error : 0

Conflict IP In Offer : 0

Conflict IP In Ack : 0

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Sent Packets

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Send to Clients : 0

Offer Packets : 0

Ack Packets : 0

Nak Packets : 0

Send to Servers : 0

Discover Packets : 0

Request Packets : 0

Release Packets : 0

Decline Packets : 0

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回显中的Discover Packets字段表示DHCP Discover报文上送到DHCPACC组件计数。

此时如果有计数增长,表示报文已上送至DHCPACC组件。可以执行命令trace enable打开用户的业务跟踪功能,再执行命令trace access-user创建业务跟踪对象,然后执行命令terminal debugging和terminal monitor打开命令行用户终端显示功能,搜集业务跟踪的消息并执行步骤7联系技术支持工程师。

此时若没有计数增长,参考步骤4b继续定位报文丢失阶段。